Device Drive – FAQ’s

We encourage anyone who has an old device to give to someone in need! Below are a list of frequently asked questions that might help you decide if that old device is capable of being donated. If you have any other questions, please come and see one of the Year 12 Prefects

How old is too old? 

There is no limit on the age of the device. As long as the device is in working order we will accept it. 

What if the screen has a small crack in it? 

It does not matter if the screen is slightly cracked as long as it doesn’t affect the practicality and ability of the device to work. 

What if it needs a dongle to connect to the internet here?

This is ok as the technology teams will try to fix the issue. If they cannot fix it we hope to have dongles that can be given with the device. If you do not need the dongle anymore it would be greatly appreciated if it could be donated with the device.

What if it has always struggled to connect to the network here at school?

It is perfectly fine as we will have a team that can aim to fix these issues so that the device can be given in proper working order to a student in need.

What if I have thrown out the box for the device? 

We do not require the device to be donated in its original box.

What if I have lost the charger? 

The device can still be handed in if you have lost the charger. We will try to provide students with a charger for the device if one was not handed in. 

Do I donate my case that goes with the device?

If the case is no longer used or needed, it would be amazing to have it donated with the device but it is not essential.

What if the device needs to be constantly charged?

We would still love for the device to be donated so that we can try to resolve the issue.